Overcome The Challenges Of UPS Maintenance With Our Team

Computing demands are continuing to grow all over the world, which means we’re more reliant on data centres than ever before. 

As you’ll be aware, ensuring you have continuous power is vital for protecting any disturbances at a data centre. It’s also vital for protecting sensitive electronic equipment.

There are various challenges that can make maintenance of UPS systems difficult. Using our team to maintain your Uninterruptible Power Supply, UPS batteries and other attached equipment helps to significantly reduce the risk of unexpected downtime.

Monitoring the health of your batteries is key.

UPS batteries are a crucial component of a UPS system and although they can last for a several years before they need to be replaced, they do degrade over time. Monitoring their health, capacity, and performance is therefore absolutely critical. Regular UPS health checks allows us to identify when the batteries start showing signs of degradation and plan for replacement of your UPS batteries before they fail.

A proper maintenance plan should involve carrying out regular battery tests, predicting end-of-life, and ensuring proper disposal of your old batteries. The latter is just one of the many services we offer our valued customers.

Controlling the temperature is also important when it comes to prolonging the life of you UPS system and maximising the performance of your UPS batteries. Our UPS maintenance services can also include monitoring for temperature and other environmental conditions to prevent overheating, especially in environments with limited space or extreme temperatures.

Integrating UPS systems with existing infrastructure, like power distribution units (PDUs) and backup generators, can be challenging. 

Ensuring compatibility and seamless integration while minimising downtime requires careful planning and expertise.

Fortunately, many modern UPS systems come with advanced monitoring and management software. We can help you keep this software up to date and properly configured to meet the specific needs of your organisation, which can be challenging, especially in complex IT environments.

We also have a number of different data centre infrastructure management software options that allow you to monitor the status of your UPS system and other data centre infrastructure devices, such as rack PDU’s, InRow cooling systems and environmental monitoring devices in real time, giving you instant notification of any potential threats the moment they occur.

Source UPS can carry out regular testing and maintenance.

Regular testing and maintenance are essential for identifying potential issues before they lead to downtime. Doing this without disrupting your critical operations can be tricky, but can be achieved with careful planning.  Our team carries out comprehensive testing procedures and schedule routine maintenance activities, ensuring your system continues to run smoothly.

Our team has extensive expertise in electrical systems, power distribution, and UPS technology.

Ensuring that staff members are adequately trained to operate, maintain, and troubleshoot UPS systems is essential but can be challenging due to the technical complexity involved and turnover of key personnel. With a UPS service and maintenance contract from Source UPS your business or organisation will always have an expert available 24/7 to provide technical support and advice on your UPS and we can despatch engineers to be on site within 4 hours (subject to location) if you need one.

Benefit from remote monitoring and management.

We appreciate that with UPS systems often deployed across multiple locations, remote monitoring and management is essential. Through APC by Schneider Electric’s EcoStruxure IT software Source UPS can ensure reliable connectivity, centralised management of alerts, and remote monitoring of issues with your data centre by APC’s dedicated monitoring bureau. Real time monitoring and management helps to identify threats and respond quickly before they cause system downtime.

Another challenge of UPS maintenance is issues related to budget. We offer highly competitive maintenance and servicing packages, ensuring it’s easier to replace parts, have equipment tested or deal with software licences.

When it comes to vendor support, we can ensure prompt response times, quality service, and deal with multiple vendors or complex contractual agreements if needed.

Addressing these challenges requires a proactive approach to UPS maintenance, including regular assessments, staff training, investment in monitoring tools, and effective collaboration with vendors and service providers.

The devastating cost of downtime in the UK.

Data centres are now critical for modern businesses, providing facilities for storing, processing and distributing data and applications.

In particular, the rise of cloud computing has transformed the data centre landscape. Many organisations are migrating their IT infrastructure and services to cloud-based platforms operated by companies like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).

The demand for data centre services continues to grow in the UK, driven by trends such as digital transformation, IoT (Internet of Things), big data analytics, and the adoption of cloud-based applications and services. This has led to significant investment in new data centre facilities and infrastructure.

Downtime therefore has severe consequences, from financial losses and damage to a company’s reputation, to interruptions for clients.  It can be caused by various factors, including:

•  hardware failures
• software glitches
• power outages
• network issues
• natural disasters
• human error.

Although you can’t control all of these, you obviously want to reduce the risk as much as possible.

It’s vital for data centre operators to employ various measures to minimise the risk of downtime, including redundant systems, backup power supplies, cooling systems, and advanced monitoring and management tools. This is something that Source UPS can help with.

We can also help you meet the latest standards. Many data centres in Britain adhere to industry standards and certifications such as ISO 27001 for information security management and Uptime Institute’s Tier Standards for ensuring reliability and availability.

Our team works with data centres across the UK, including major cities like London, Manchester, and Birmingham which are hubs for data centre activity.

Along with maintenance and servicing, operators also benefit from investing in resilience planning and disaster recovery strategies. This will ensure continuity of operations in the event of disruptions or emergencies. This includes redundant hardware, data replication, failover systems, and remote backup sites.

Find out more about our UPS maintenance and servicing packages. Or don’t hesitate to get in touch for more information.