Exploring The Benefits Of Our Ups Service And Maintenance Packages

Uninterruptible Power Supply (UPS) systems are the unsung heroes of any critical infrastructure.

They safeguard your equipment against power fluctuations, outages and voltage disturbances. As with any essential part of a business’s operational setup, regular maintenance and timely servicing are key. 

With a proven track record, Source UPS offers comprehensive UPS maintenance and servicing packages, including:

Nationwide next business day on-site responses.

We appreciate that downtime can have serious consequences for businesses, especially those that rely on continuous operations. 

That’s why we offer nationwide next business day on-site response as part of the UPS maintenance package. In the event of an unexpected issue, Source UPS commits to getting an engineer to your site within one business day, Same day or even 4 working hours, ensuring your system is back online swiftly.

This quick response can be a game-changer, particularly if your organisation depends heavily on 24/7 power supply, like data centres, hospitals, and financial institutions. 

Scheduled preventative maintenance visits.

Preventative maintenance is a cornerstone of reliable UPS system performance. Source UPS provides one scheduled preventative maintenance visit per year during normal working hours, ensuring that your UPS is inspected, cleaned and tested to prevent potential issues before they escalate. 

This is essential for catching early signs of wear and tear, such as degrading batteries or faulty components, which can lead to system failures if left unchecked.

By investing in regular maintenance, you’re not only prolonging the lifespan of your UPS system but also minimising the risk of sudden failures, reducing repair costs, and improving overall system efficiency. 

Source UPS’s preventative maintenance visits are thorough, ensuring that your equipment operates at peak performance.

24/7 telephone technical support

Issues can arise at any time, day or night. That’s why Source UPS provides 24/7 telephone technical support. Our round-the-clock service means that no matter when a problem occurs, you have access to knowledgeable experts who can provide guidance and advice over the phone.

Having access to technical support whenever needed can help mitigate problems quickly, sometimes without requiring an on-site visit. 

This service is particularly valuable for businesses that operate outside of standard working hours, ensuring peace of mind and reducing potential downtime. Source UPS’s team of highly skilled technicians is equipped to handle a wide range of issues remotely, providing reassurance that help is always just a phone call away.

Battery testing.

Batteries are a critical component of any UPS system, serving as the primary power source during an outage. Over time, they can degrade, losing their ability to hold a charge, which could result in UPS failure when they are most needed. 

As part of our maintenance package, Source UPS offers comprehensive battery testing to ensure your batteries are in good health and ready to perform.

Our battery testing process involves checking the voltage, capacity, and overall condition of each battery, identifying any that may need replacing. This proactive approach helps to prevent unexpected battery failures, ensuring that your UPS can deliver uninterrupted power during an outage. Furthermore, by identifying and replacing weak batteries early, you can avoid more costly repairs or replacements down the line.

Firmware upgrades.

Technology is constantly evolving, and UPS systems are no exception. Firmware upgrades are necessary to keep your UPS running optimally, ensuring that it is compatible with the latest software and can support new features and improvements. Source UPS includes firmware upgrades as part of their maintenance package, ensuring your system benefits from the latest technological advancements.

Firmware upgrades can enhance the performance of your UPS, improve security, and add new functionalities. By staying up-to-date with the latest firmware, you can ensure your UPS system remains compatible with your existing infrastructure and continues to provide the highest level of protection for your business.

The benefits of choosing Source UPS

Our UPS maintenance and servicing needs comes with several key benefits:

Reduce the risk of downtime.

With nationwide next business day, same day or 4 working hours on-site response and 24/7 telephone technical support, Source UPS minimises the amount of time your business is left without critical power protection. Their rapid response times and round-the-clock support ensure your operations can resume quickly in the event of an issue.

Enjoy proactive maintenance.

Preventative maintenance visits, battery testing, and firmware upgrades keep your UPS system in top condition, reducing the likelihood of unexpected failures and prolonging the life of your equipment. By catching issues early, you can avoid costly repairs or replacements and keep your system running efficiently.

Get comprehensive maintenance.

Source UPS’s maintenance packages provide comprehensive coverage for all aspects of your UPS system. From batteries to firmware, every component is cared for, giving you peace of mind that your system is always in good hands.

Put your data centre in the hands of experienced engineers.

Source UPS employs a team of highly skilled and experienced engineers who specialise in UPS systems. Their expertise ensures that every issue is handled professionally and efficiently, giving you confidence in the quality of their service.

Find out more about our UPS maintenance packages. Or simply contact us for more information.