Service & Maintenance
To maintain the maximum up time from your ups system, generator or cooling equipment, planned preventative maintenance is essential.
If you don’t regularly service the devices that keep your IT Infrastructure running, you increase the risk that they might not give you the backup you need, when you need it.
Carrying out regular, scheduled maintenance ensures critical component degradation is identified early on and that repairs or replacements are carried out before a fault occurs.
We’ve got you covered
From large-scale UPS installations covering multiple sites to a company running a small single IT room – We offer a number of different service and maintenance contracts, for all makes and models of uninterruptible power supply, backup generator and cooling system.
Wherever you are located, we can fulfil your requirements with a range of flexible, cost-efficient UPS and Generator maintenance packages. Choose the level of service that suits your business to ensure that risks and costs are minimised.
Our maintenance contract options Include:
Nationwide Next Business Day, 8 Hour or 4 Hour on-site response to emergency call-outs. (subject to location)
Planned Preventative Maintenance Visits during normal working hours or out of hours
24/7 Telephone Technical Support
Remote Monitoring
Firmware Upgrades
Parts and Labour for repairs
Source UPS also offers multi-vendor maintenance contracts for companies with multi-vendor equipment who require a single point of contact to support all of their standby power systems and we can tailor make a contract to give you whatever level of cover you are looking for. Read more about the importance of regular maintenance
If you’re interested in a maintenance contract for your equipment, or your existing contract is due for renewal contact a member of our team today for a quotation.
I contacted Source UPS when our UPS failed and straight away got helpful information. They quickly identified our problem, organised an engineer, who was on time, very pleasant and helpful. The whole experience was professional and well organised. I would highly recommend this company.
